Contact Us

We are here to assist you with any questions, concerns, or feedback regarding our products or services. Our customer support team is committed to providing timely and helpful responses.

Customer Service Hours

Monday – Sunday: 9:00 AM – 6:00 PM (EST)

Contact Information

How to Reach Us

  • Email Support: Send an email to support@comfynes.com with your order number and inquiry. Most emails are answered within 1 business day.
  • Phone Support: Call +1 (860) 791-5139 during our service hours for immediate assistance.
  • Mail: For returns or other correspondence, please contact us first to confirm the correct return address.

Order Inquiries

If you are contacting us about an existing order, please include:

  • Your full name
  • Order number
  • Date of purchase
  • A brief description of your question or issue

Response Time

We aim to reply to all inquiries within 1 business day. During peak seasons or holidays, response times may be slightly longer.

Last updated: September 2, 2025